Frequently Asked Questions
Everything you need to know about your StrayCatboutique beauty experience.
Are your beauty products cruelty-free?
Absolutely. At StrayCatboutique, we are committed to ethical beauty. None of our products or ingredients are tested on animals.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy for opened cosmetics?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged item, please contact our support team immediately for a replacement.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How can I check the status of my order?
You can track your order status by logging into your account on our website or by clicking the 'Track My Order' link provided in your shipping confirmation email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
